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Vault 101 Delivery and Returns

We dispatch all of our orders the same day when ordered before 3pm*

Domestic (UK & Northern Ireland):

Royal Mail 2nd Class:
This is our standard delivery option & It’s FREE!
Delivery Time: Approximately 2-5 business days.
Tracked: No

Royal Mail 1st Class:
This is our cheapest paid for postage option.
Delivery Time: Approximately 1-2 business days.
Tracked: No

Royal Mail 1st Class Recorded:
Our cheapest “Tracked” option.
Delivery Time: Approximately 1-2 business days.
Tracked: Yes

Royal Mail Special Delivery 1pm (Saturday Guaranteed):
Our best guaranteed next day delivery option, even on Saturdays**
Delivery Time: Next working day before 1pm
Tracked: Yes

International:

Royal Mail International Economy: – This is our standard International shipping method.

Delivery Time: – In the many years of our experience, International delivery times vary dramatically form 3 business days up to 30 business days.

These are OUR general times below. More information on Royal Mail’s actual delivery times.

Western Europe: 3-10 Business days
Eastern Europe: 5-12 Business days
North America: 7-15 Business days
South America, Africa and Asia: 9-30 Business days
Australia: 9-30 Business days
Tracked: No

Royal Mail International Tracked & Signed: Currently our quickest and only tracked option (Recommended)

Delivery Time:
Europe: 3-5 business days.
Rest of World: 5-7 business days.
Tracked: Yes

For information on our delivery terms and conditions, please see clauses 15, 16 & 17 in our Terms & conditions.

*This applies Monday to Friday as our offices are closed on Saturdays & Sundays and excludes public holidays as there are no UK mail collections/deliveries during these periods.

**Does not apply if public holiday falls on Friday or Saturday. In these instances items are posted the next working day and will be received the following working day.

 
 

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